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1.7 Based on 198 reviews
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  • Customers like
    • Points program 7
    • Price 4
    • Rewards card 4
  • Customers don't like
    • Customer service 35
    • Ordering online 14
    • No estimated date for delivery 8

Went to Ulta Horsham Gate 100 Welsh Rd Suite 102, Horsham, PA 19044 Saturday August 27, 2016 for a makeup application for a party I was attending that evening. I got "Callie". WHAT A DISASTER! I gave a picture of myself with makeup I had done two weeks prior for my birthday. It was a picture of my actual face. The job he did was horrible, unprofessional and grotesque. I looked like a clown on Halloween night. Or a badly done transvestite. It was... Read more

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I had went recently to the store with my sister to purchase a new highlighter. Because, the samples were very grotesque, I opened one beside it. There was plastic covering the interior therefore, you could not ruin the product whether it was open or not. A woman named Jessica with bad contour rudely approached me and told me that I had to immediately drop the product and look at the sample. How am I going to know what I want to buy looking at... Read more

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I've been working for ulta for about 2 to 3 months and at first i liked it, well parts of it. I love the salon and the salon staff they seemed like the few people in that store that actually care about helping out customers. i tried my hardest to help out the customers in any way I possibly could, I worked my *** off to earn my hours for my *** pay for where i live. I finally got to the point where i was working a good 21 hours a week, which is... Read more

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Hi. I bought precision liquid eyeliner,one blue one black, from the clearance section. Can you believe when i opened them blue one was all dry it didn't work. And black one is just okay. I am so disappointed with Ulta , i dont know if i am gonna go there again Read more

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Ulta Dermalogica Face Treatment Review from Toluca Lake, California
1 of 4

BEWARE OF SHEILA AT ULTA ON ARROYO CROSSING PARKWAY. I Went for a Dermalogica facial for sensitive skin,Instead Sheila put a BLEACHING PRODUCT on parts of my face.I made it very clear to her,that I had Very Sensitive Skin and could only use Dermalogica for Sensitive Skin.Here is pictures of what she did to my face on PURPOSE! Read more

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I had an appointment with Ashley in Jefferson City, MO. for a cut and color. I should have ended the appt when she didn't know how to mix the color properly, and had to have another stylist show her how to do it. My hair was shoulder length, and I told her that I wanted the layers trimmed up a little, shaped, and to do a slant bang. I don't think that a bad supercuts haircut could have been any worse! My hair was completely uneven, lopsided, and... Read more

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took my granddaughter to buy makeup for school @ "Ulta" #256 in "Southlands" (Aurora, CO). transaction #1411, 8-5-16, register 5, "Denette" cashier. employee rang up stuff & bagged it & handed it to my granddaughter. then she processed my check & it wouldn't go thru. she tried 2ice at that register. the line behind me was getting longer & people were beginning to comment. so she then took me to ANOTHER register & ran it thru (unsucessfully). so... Read more

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This morning I tried to return a defective product. the product was clogged and would not come out of the tube, and when I got to the store Christy from Oakleaf Plantation Ulta told me that I was lying and that there was nothing she could do for me if that were the case that's fine but she was very rude she told me that she didn't believe me when I told her that the product was defective and she just walked away from me and wasn't nice she was... Read more

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This place stinks. How do they stay in business? They price makeup $3-5 over what you can buy at Target and Wal-Mart on EVERY ITEM. Their customer service sucks. I ordered online, choose the option for fragrance sampler. They sent me MENS fragrance. Um, really? Only two as well (not the 3 advertised) i waited on hold FOR 45 MINUTES and the lady says "i cant do anything about it" I would never in my life spend my own money here. I had a gift card... Read more

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Yesterday I went to buy more than 30 dlls in make up and didn't receive any make up bag with samples of make up for free, I just realized they are giving them for 20 dlls purchase, just went to ulta website and they have those make up bags in stock and in the store where I purchased yesterday, also a lot of make up in the store was open (for sale) and some stocks empty. I'm not buying in that place ever again if I don't receive my free make up... Read more

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