Ulta - Ridiculous Return/Exchange policy
I love makeup and my passion has been cosmetology so I always buy beauty products. I do shop at other places but Sephora and ULTA so far has been my pain two companies that I would purchase items from. I mainly shop at ULTA for their good deals.
I do order items online because just like every other companies certain things aren't offered in store. The one policy that doesn't make sense to me is their return/exchange policy. Sephora however if you order online you don't like it you can bring in the item along with the invoice packing invoice and it's done. ULTA makes it difficult for the consumers by requiring not only the packing shipping invoice but you HAVE TO PRINT OUT the email confirmation if not they will refuse to return/exchange your goods in the store. I honestly do not see how the email confirmation has information that is not on the packing invoice shipment. On top of that I offered to show them the confirmation email via my phone they refuse.
Yup today they lost a consumer, me. I refuse to shop there because they really ticked me off with that policy. It's a pretty dumb one to be honest so consumers beware if you order things online with ULTA make sure you print out the *** email confirmation.
NEVER WILL I SHOP AT ULTA EVER AGAIN.
More Review Details
You May Also Like
- "I called your corporate office and that was a joke. You can reach no one . I called for your legal department and no one knew of one. Your..."
- "In August of 2014, I went for a facial at Ulta Salon, Cosmetics in Las Vegas, Nevada.7265 Arroyo Crossing Parkway, Suite 110.Sheila did my facial.I told her about a bad..."
- "Be careful Ladies, I went into the ULTA for the hair dye Yesterday. I asked for the grey hair and I even showed her the pictures. It took more than..."
- "Ooshirts promised me delivery on 34 tshirts, $600 worth of merchandise, by Dec 9. It is now Dec 17, and still no shirts, no tracking number, no response to calls..."
- "I called to cancel my service May 28 2014. I was told I had to send a letter. I submitted said letter but they continue to remove the funds from..."
- "Im on my 9th and final call. I ordered a 90.00 gourmet basket from this company for my father for Fathers Day. To this very day I have yet to..."
- "I have spent the last two years of my life as a vegetarian during which time I have not cheated once. Today I went to Arby's drive through with my..."
- "ABC News is working hard to limit free speech, when they don't agree with the speech. They behave like gangsters, and DISQUS.COM is assisting them. They (ABC) didn't agree with..."
- "I recieved the item on time i checked the warranty with asus ph and was advised that it already expired september of last year, also checked the activation key and..."