I love makeup and my passion has been cosmetology so I always buy beauty products. I do shop at other places but Sephora and ULTA so far has been my pain two companies that I would purchase items from. I mainly shop at ULTA for their good deals.
I do order items online because just like every other companies certain things aren't offered in store. The one policy that doesn't make sense to me is their return/exchange policy. Sephora however if you order online you don't like it you can bring in the item along with the invoice packing invoice and it's done. ULTA makes it difficult for the consumers by requiring not only the packing shipping invoice but you HAVE TO PRINT OUT the email confirmation if not they will refuse to return/exchange your goods in the store. I honestly do not see how the email confirmation has information that is not on the packing invoice shipment. On top of that I offered to show them the confirmation email via my phone they refuse.
Yup today they lost a consumer, me. I refuse to shop there because they really ticked me off with that policy. It's a pretty dumb one to be honest so consumers beware if you order things online with ULTA make sure you print out the *** email confirmation.
NEVER WILL I SHOP AT ULTA EVER AGAIN.
More Review Details
- Monetary loss:
- Product or service
- Return Policy
- Review category
- Review rating
- 4 out of 5
You May Also Like
- "BEWARE OF SHEILA, AT ULTA ON ARROYO CROSSING PARKWAY IN LAS VEGAS. Sheila told me that she would let me know everything that she was putting on my face while..."
- "I bought a 10X diopter magnifier florescent hobby desk lamp from eHobbyTools several years ago on eBay. When it arrived I was instantly concerned about replacing the circular florescent bulb..."
- "This is a Suggestion , I am a Longtime ULTA Customer & Card to keeps Points etc. The Card Needs to be ABLE to have A ID to Scan the Items for..."
- "Ooshirts promised me delivery on 34 tshirts, $600 worth of merchandise, by Dec 9. It is now Dec 17, and still no shirts, no tracking number, no response to calls..."
- "This company is only selling the led light. That's the only thing that works. The gel polish-(total rubbish). The minute I applied it, it ran down my fingers. At first..."
- "Im on my 9th and final call. I ordered a 90.00 gourmet basket from this company for my father for Fathers Day. To this very day I have yet to..."
- "Every woman needs a variety of gold Cartier Love rings in their jewelry collection. Fake Cartier jewelry is classic and never goes out of style. That means you can wear..."
- "Sorry, but no stars for this one. The look of this site comes out of the nineties, and JA (who recently purchased the site) comes across as the mother out..."
- "The website Answermug.com sucks!It is run by an old fat butchdyke lady that goes by JA (Just a dykebutch). She has two moderators, my2cunts and rightygayboy the chump. There are maybe like..."