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2.3

ULTA blocked me from making purchases on their website. I get processing errors every time I try to buy something, no matter how I try to pay, even with a gift card.

The customer service was of no help. Apparently their 3rd party verifier blocked me and they said there is nothing they can do about it. This happens to a lot of people according to their facebook page, but they will delete facebook posts or block you if you ask too many questions that they won't answer.

They will send you the same generic reply every time you try to get help. I won't be shopping there anymore.

Location: Toledo, Ohio

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