- From mobile
- 1 day ago
- by anonymous
Ive been blocked from the webpage.
Ive been blocked from the webpage.
I went into the Ulta in Hodgkins, IL to get my hair dyed. I was trying to match my blonde hair with my root color. Seems like a pretty simple task. She seemed pretty confident in what she was doing and she was very friendly. I guess she was also the salon manager so I trusted her with my hair. Big mistake. She showed me two sample colors and said that she's going to do a combination of both. It was a pretty dark color and was no where near close... Read more ›
i just went in for salon services She overall was nice and helpful and did a good job with my hair. But it was while I'm head back in the wash bowl with Patricia, my eyes closed, I hear someone singing a lewd song just random and proceeds to tell Patricia how she thought it was hilarious because she was trying to get another female employee to report her to HR for *** sexual harassment. Meanwhile my heads in shampoo bowl but I am in shock. They... Read more ›
I arrived to my appointment 15 minutes early. I had to wait a few minutes before someone checked me in, no big deal. They told me I could sit and wait or I could shop around and they'd find me when they were ready to cut my hair. Well...an hour later and not one person has checked on me, let me know they were running late, anything. Despite me going up to the counter and being ignored. Absolutely ridiculous customer service. I just wasted over... Read more ›
Took my daughter to Ulta for hair cut. Half way through, the lady (Brianna) stopped cutting hair and said my daughter had lice. The manager and the stylist were very loud about it. My daughter was humiliated in front of many customers and sent home with an unfinished hair cut. Checked my daughter at home thoroughly and she had no lice, it was dryed hair product. We were regular Ulta shoppers but will never shop at any Ulta again. Read more ›
I use to be a faithful content customer ever since Ulta's doors opened in Mesquite ( Store 22) until last Tuesday. They have a new manager by the name Brenda who not only unknowledgeable regarding the products Ulta carries..also rude, arrogant, lacks the ability to exhibit positive customer service. I've been leaving messages for someone to return my call from corporate. As of this minute no one has called me. I beginning to wonder if Ulta cares... Read more ›
I went to the ULTA in Irvine CA, Marketplace, no one to answer my question. The girls in the comestic department were not familiar with Lipstick Queen products, end up buying the product and testing it out. To my surprise the lipstick (lipstick queen, frog prince) Dried my lips and stained them for 24 hours! I was very upset. I had to ask the girl in benefit to help me remove the stain on my lips and now my lips are chapped and bleeding. Never... Read more ›
I shop regularly at the Kennewick, WA. store and I am amazed at the long check out lines. Last Thursday I was standing in a line of 10 people with only 2 registers open. The manager kept having to come up to the registers for no tax purchases but ignored the long line of customers waiting. He should have opened another register to move along the line. Everyone was upset that they had to wait so long to check out. I tried to find him to comment... Read more ›
I had two separate online orders. Inside my boxes the packaging of the products were smashed and the boxes crushed. Thankfully the actual product was fine. I also chose to receive variety samplers in each of my orders. Do you know what I got?? ONE paper sample of perfume from the ulta magazine that I already have. I get that the samples are a little treat or bonus but it's nice when they are actually worth it. Sephora gives great samples that... Read more ›
Went to the store in bloomfild Mi paid $47 for a hair cut ... Worst hair cut ive ever had cant do anything with it .. Very Disapoined Will Never Go Back... Dobthey hire these people right out of school..