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Contact Ulta Customer Service

How to Reach a Person at Ulta

Verified Contact Information

Toll-Free Number:

  • 1-866-983-8582
Call customer service
Send Message

Investors/ Franchising:

  • 1-630-410-4627

Legal:

  • 1-630-410-4800

Media:

  • 1-630-410-9968
    Text STOP to remove your mobile number

Ulta Emails:

Customer Service
Investors/ Franchising
Jobs/ Career
Legal

Ulta Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Ulta Phone Number
1 (866) 983-8582
Average Hold Time
00:01:32
Average Calls duration
4 minutes
Most Popular Ulta Email Address
service@ulta.com
Ulta Live Agent Availability
20% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How To Contact Ulta?

Most Popular Number:

(866) 983-8582
Total calls: 1 660 Issues resolved: 73 Last call: May 14, 2026

The Ulta customer service number is the same as their general customer service number, which is 1-866-983-8582. Call if you have a time-sensitive issue, because it is the fastest way to resolve an urgent question.
The phone number that you can use if you have legal inquiries is (630) 410-4800. And the number for investor questions is (630) 410-4627.

Ulta customer service representatives are available to assist customers during specific hours of the day. Their hours of operation are Monday to Sunday from 7 am to 11 pm Central Time.

The Ulta email address is service@ulta.com. You can address here a wide range of customer service-related questions, such as order issues, returns and refunds, accounts, discounts and others. If you have a legal inquiry, you can use legal@ulta.com. Are you interested in a career? Then use the hrservicecenter@ulta.com email to send your questions. If your issue involves sensitive data (like credit card or ID info), it’s safer to use their secure contact form or call directly.

Ulta's corporate headquarters address is 1000 Remington Boulevard, Suite 120, Bolingbrook, Illinois 60440‑3124, U.S. This is Ulta’s main office where executive leadership, marketing, finance, HR, and other corporate teams operate. This address also serves as Ulta’s legal and operational headquarters. If you need to send mail or documents to Ulta’s corporate office, this is the official location to use.

PissedConsumer Club

Contact Information

Ulta Website:

Ulta Help Center:

Corporate Office Address:

Ulta Beauty, Inc.
1000 Remington Blvd.,Ste 120
Bolingbrook, Illinois 60440
United States

Other Info (opening hours):

Hours:

Daily: 7:00am - 11:00pm (CT)

More contact details

Summary of Ulta Customer Service Calls

1.7K TOTAL
CALLS
03:57 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ulta?

Payments and Charges Question:

  • “Pay bill”
  • “Bill”
  • “Making a payment”

Shipping and Delivery Question:

  • “Online Order Issue”
  • “Missing items in delivery”
  • “Did not receive my package”

Product/ Service Question:

  • “Cc not appearing on my online purchase”
  • “Problem with Ulta gift card”
  • “Damaged box and items. Missing item”

Request for Information Question:

  • “Need help with online purchase”
  • “Need help with my account”
  • “Trying to find out something I bought in the past”

Cards Question:

  • “Misplaced card”
  • “Haven’t recieved card in mail”
  • “Trying to find the owner of a gift card we found”

Account Question:

  • “My account”
  • “I can't find my account”
  • “Forgot gift”

Return/ Replace Question:

  • “Incorrect order”
  • “Change order”
  • “Return”

Activation/ Cancellation Question:

  • “Cancelled border”
  • “Cancelar un pedido de door Dash”
  • “Cancelatin of card. Need a replacement.”

Staff Question:

  • “Customer Service complaint”
  • “Rude store employee”
  • “Customer Service”

Refund Question:

  • “Refund”
  • “I want my money back”
  • “Money back”

Employment Question:

  • “Paycheck”
  • “Payroll”
  • “Job opening”

Website/ Application Question:

  • “Cant find order number due to the website wont let me in”
  • “Website problem”
  • “I won't to make application for Ulta please”

Other Question:

  • “Didn’t get my order”
  • “To see if you can look up something that I bought”
  • “Incomplete order”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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