ULTA presents themselves as professional and yet they let people who have NO experience, experiment on your head! WHO IS ACCOUNTABLE for damaging my hair - ULTA or the stylist?
When I asked the stylist at least 5 times if she could do extensions, she said yes over and over agin but that was a BLATANT LIE and she damaged my hair! So it appears that ULTA doesn't know whether or not their stylist in the salon can perform perms, extensions, weaves, wraps or anthing else!n It' just a guess and test!
What bould you do? I called customer service and I am still waiting almost 2 days