Ulta - Denied service
I am very upset.There is a stylist by the name Shameka that was highly recommended for hair extensions.
This is my first time visiting Ulta and I was excited about getting my hair done by her. When I walked in I was greeted by a young lady named Melissa and she was very pleasant , she greeted me and asked if I would like to book a service, I told her yes and who I was there to see, while talking to her a male stylist who later I was told was the Salon Manager came over and asked can he help me during my conversation with Melissa, so I told him I was looking to get hair extensions and he said in a very rude manner,'We don't offer those services here!" and walked away. Melissa apologized and said I will look to see when Shameka is coming in and I will book a consultation for you with her and she will be in Monday please give her a call. I was very offended by the response from the manager and would like answers!
I called my friend who recommended Shameka and she had a similar experience and isn't happy about it. She said she was told the same thing.
I have seen extensions done before at this location plenty of times and I would like answers especially because I have seen women with different texture hair get there extension there at that location of a different race,I want answers I feel like its discrimination and racist.Is it ok for one race to get there form of extensions but not another, I will never walk into Ulta again and its sad because Shameka is a wonderful stylist I have seen her work and wanted to be service but I didn't know The Salon at Ulta only choose to service a certain race, ethnicity, or hair type in the Bronx.
Review about: Ulta Manager.
Reason of review: Bad quality.
Preferred solution: Let the company propose a solution.