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Third time since October that I have ordered online from Ulta and I NEVER got the package. They ship it SmartPost which means that UPS hands it over to the local post office and from there they are not responsible for it.

I think the postal worker has 3 of my Ulta packages and is enjoying the contents.

The post office insisted they delivered the package in my mailbox (it would NEVER have fit in my mailbox) and I got the usual shoulder shrug from the post office staff when I went there 4 times to find my package. It is a combination of the way Ulta ships and the post office delivery system that ensures that you pay for your order and NEVER receive it.

Review about: Ulta Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $135.

Preferred solution: Deliver product or service ordered.

I didn't like: I ordered online and never received the package.

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Exactly! She has them.

And why would you be mad at ulta?

Contact the post office. They are the ones who ditched it

Naples, Florida, United States #1277612

No it isn't. I think you have the packages and you are trying to scam Ulta.

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