Third time since October that I have ordered online from Ulta and I NEVER got the package. They ship it SmartPost which means that UPS hands it over to the local post office and from there they are not responsible for it.
I think the postal worker has 3 of my Ulta packages and is enjoying the contents.
The post office insisted they delivered the package in my mailbox (it would NEVER have fit in my mailbox) and I got the usual shoulder shrug from the post office staff when I went there 4 times to find my package. It is a combination of the way Ulta ships and the post office delivery system that ensures that you pay for your order and NEVER receive it.
Review about: Ulta Shipping Service.
Reason of review: Problem with delivery.
Monetary Loss: $135.
Preferred solution: Deliver product or service ordered.
I didn't like: I ordered online and never received the package.