71 views
New Reviewer
0 comments

I am a Platinum Card Member and shop often at the Guilford, CT store. I have to say the customer service at this location is consistently awful.

No one greets you, no one offers to help you, the staff has no idea of the products they carry, and in fact, will tell you they do not carry what you are looking for. They are far more interested in chatting to each other than in assisting customers. I went in yesterday and 4 staff members were in a huddle at the checkout, leaving me standing there waiting. When one finally decided to check me out, she was SO rude, it was almost laughable.

Clearly these girls do not work on commission or they'd all be broke. Going forward, do all my business with Sephora.

I'm done!

Oh, and God forbid you ever have to return something, you are treated like a criminal ..... STAY AWAY!!!!!!

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ulta Reviews

  1. 310 reviews
  2. 125 reviews
  3. 91 reviews
  4. 32 reviews
  5. 21 reviews
Ulta reviews