Hate Ulta. Staff does not know products.

Terrible experience.I typically use origins and go directly to their store and went to Ulta for the first time to get eye shadow.

When I got there the girl convinced me that this brand was "all natural" and a great comparison and talked it up. What a liar, not to mention I couldn't use this until I got a spray tan because she gave me the wrong color after asking numerous times to recheck. So now I am stuck with a $40 CRAPPY compact that I cannot use.

Absolute waste of money and time and I will NEVER shop at Ulta again.Word of advice..hire people who know your products!

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service

  • What I liked
      No items
  • What I disliked
    • Bad customer service

Reason of review:
Poor customer service
Monetary loss:
Product or service
Mally Beauty Poreless Perfection Glowing Foundation
Review category
Cosmetics and Toiletries
review #784521

Author wants to be contacted by the company. Learn more

Had an experience with Ulta? Submit review ›
Helpful? 1 Yes 1 3 No 3
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Feb 05 #1107357

Yes, i work for Ulta. You can return it. If you want a natural brand... try tarte or juice beauty. I dont know how "natural" you want it, but Juice Beauty is 100% organic and Tarte is formulated w/o parabens, gluten, fragrance and much more

3 0 Reply

Feb 05 #1107114

If you are an Ulta Rewards member or have your receipt, you can return pretty much anything even after you've opened it.

2 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Ulta. However, many companies do monitor reviews on our site.

You were reading a complaint about Ulta.
Filing a new complaint about