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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money

I went into Ulta Beauty to buy some rosewater spray.I choose the Mario Badescu brand.

I noticed signs that said try this and get a free gift or try this from Mario and get a bag with samples. I spent 20 min reading which trial kit I wanted to try. I get to the register and I mentioned my free gift from Mario, the sales person was super short with me. Oh let me look, oh we have no more.

Do you want it? I said no and where is the manager. she then said oh I will look again. Without all the small details.

I received bad customer experience and was not able to try the Mario skin care brand.

I really would like to be more detailed about this experience, I am going to choose the high road.oh well Mario really wanted to try your skin care line but a lady at the register didn’t care that I put it back over so Simple samples.

Review about: Ulta Deal.

Reason of review: Not as described.


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