Ulta - Oh well Mario Badescu
I went into Ulta Beauty to buy some rosewater spray. I choose the Mario Badescu brand.
I noticed signs that said try this and get a free gift or try this from Mario and get a bag with samples. I spent 20 min reading which trial kit I wanted to try. I get to the register and I mentioned my free gift from Mario, the sales person was super short with me. Oh let me look, oh we have no more.
Do you want it? I said no and where is the manager. she then said oh I will look again. Without all the small details.
I received bad customer experience and was not able to try the Mario skin care brand.
I really would like to be more detailed about this experience, I am going to choose the high road. oh well Mario really wanted to try your skin care line but a lady at the register didnโt care that I put it back over so Simple samples.
Reason of review: Not as described/ advertised.
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Comments
Please avoid publishing any personal information and promotional content
If I go in there with a free gift coupon & they have run out, they usually give me sonething different which I appreciate because it's a gift. But I'm always pleasant & respectful to ALL employees!
I don't just start screaming for a manager. No, no.
As adults, we should know to use our inside voice. Being rotten never got anyone ANYWHERE!
Literally what part of WHILE SUPPLIES LAST donโt ppl get?? Putting something back cuz u didnโt get something free is kinda ridiculous if u ask me.
Frankly Iโm shocked that not only did U put it back but u asked for a manager when it is posted on EVERY sign that itโs while supplies last. They canโt give u something for free that they donโt hv.
Instead of coming here to b petty and write a review u should hv gone to the site and ordered it online where they hv way more stock of free gift w purchases. Grow up.