So I am a former employee and have been reading some of these reviews (which by the way are mostly accurate and don't surprise me one bit) but I would like to give a little insight from the "inside" perspective. I worked there for over a year and saw A LOT of crazy things and dealt with a lot of ***.
The complaints about the employees being rude or uninterested (mainly the cashiers) is because they are paid minimum wage and are expected to do a ridiculous amount of bull *** that is not told to them before they start. The management and corporate employees are a complete JOKE and treat their employees like *** which is a big reason why the employees are miserable. I worked there full time for over 6 months before I was granted my full time benefits because my manager was trying to *** me out of my PTO and sick days. They are always short staffed so anyway they can get out of being forced to give you vacation or sick days they will do it.
I will never in my life spend another dollar at that store again. It was the worst job experience I've ever had. I have years of makeup and retail experience and ulta is a joke.
I like to compare the store to Walmart given the attitude of the management and they way they operate. Trust me when I say spend your hard earned money ELSE WHERE.
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