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It happened to me today! Had my grandson with me and there happened to be a cart in front of the store. I usually don’t shop with a three year old so I thought great and put him in it. Not a full size cart either. Had some items in the cart and was promptly told I...
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#1240284
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The Davenport, Iowa store is very racist. In fact, I’ve only ever seen white women working, not one Mexican, black, Asian or w/e. They act like they’re scared to talk to people of color. They talk with a condescending undertone and look you up and down before they even...
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Anonymous
Dominique

Well this is her experience,and not yours.

Anonymous
Monique

I shop at this Ulta all the time & have NEVER encountered any racism. You need to stop being so uncomfortable in your own skin.

1.0
#1236418
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Ulta - Dress code

My husband and I were shopping at the Greenville, NC Ulta a couple of days ago and was so humilated and embrassed when we came upon an plus size associate on the floor wearing a white tank with all of her breast exposed. I thought it was very unprofessional and she should care how she is dressed for others if not yourself.
3.0
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#1236346
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I went in looking to change to a different type of foundation.. I use Lancôme and am looking to use Giorgio Armani.. I asked for a sample, as they’ve give me one before.. I asked a lady there working for a sample so I could take home and compare and she tells me “we...
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#1227120
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i am literally copying and pasting a portion of my email..minus my personal info... i have had 3 accounts with ulta now due to FRAUD and people stealing my info..i will keep reaching and posting this everywhere i can due to all the multiple issues i have had over the...
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Anonymous
Apple

You must have someone who really dislikes you if they keep stealing your identity as you claim. Maybe a bitter ex??

1.2
#1226265
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Ulta had an advertisement of 21 days of beauty steals, on March 31st my brother placed an order for me through Ulta's online shop for ABH brow wiz which was sale on that day and other items with it. Got a confirmation email witht he order but few hours later I got a...
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1.0
#1224056
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They offered me a free bare essentials make up set valued at 50 dollars if I spent 50 dollars. They also had the deal of the day night cream that I wanted, The only reason I ordered the other stuff to meet the 50 dollar minimum was to get that stuff. A few days later...
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1.6
I liked
  • Products they offer
  • Products
  • Products that i discovered there
I didn't like
  • Way they lie to and treat their customers
  • Customer service
#1223152
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Ulta - Very sad experience

I have been going to ulta in Texarkana, Texas for the past two weekends. every time I going in and I asked for help, it’s like I’m bothering the employees!
2.8
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#1218762
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Ulta - Terrible and discriminating customer service

We went to the Ulta store at North Olmsted Ohio Saturday 3/17/18 around 6pm. We were standing in a line waiting for check out for about 15 minutes. When it came to our turn the cashier told us the line was on the other side and we had to start all over again. There were three groups of people in front of us who were served with no issue?
1.0
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#1213005
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Ulta - Great experience

He was not stormy and able to solve my problem quickly!
5.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1211492
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