filters
State:
Show
City:
Show
Product:
Show
Ulta - Ruined my Virgin Platium Hair!!!!
Ulta - Ruined my Virgin Platium Hair!!!!
Ulta - Ruined my Virgin Platium Hair!!!!
Ulta Scottsdale, AZ !! ! Don’t go there!!! I had silver platinum virgin hair and the stylist ruined my hair. She is incompetent!!!! I did not authorize for her to ad these horrible colors!!! Why would Ulta hire someone that didn’t know color, peroxide lift , the color...
Read more
Company wrote 0 private or public responses to the review from Sep 06.
#1348207
Reply to reviews
Resolved
Ulta - Upset....went in for a trim, cut all my hair off
Ulta - Upset....went in for a trim, cut all my hair off
Ulta - Upset....went in for a trim, cut all my hair off
Ulta - Upset....went in for a trim, cut all my hair off
Ulta - Upset....went in for a trim, cut all my hair off
My hair was pasted my shoulders. I went to Ulta, which I had been before. My girl was not working and could not take me all week, I had to go to a wake for my cousin. Called and made an appointment. Asked if the girl was experienced that I did not want a "bad" cut. Sat...
Read more
Company wrote 0 private or public responses to the review from Feb 26.
EarnestZorse
EarnestZorse

Don’t listen to these ppl they probably ly work for ULTA. THEY PRESSURE YOU TO TIP. !!!!! They’re rude and DONT EVER ORDER ONLINE. I ORDERED 3 boxes between $85 and 216$. And ...

Anonymous
Emily

That doesn't look super short at all! Your hair was already pretty short to be honest. She didn't cut that much off & it definitely doesn't look as bad as you stated in your r...

1.5
I didn't like
  • Customer service
#1197969
Reply to reviews
They are a bad company I had trouble paying my bill due to another bill that came in so they called my cell 3 times a day for 2 weeks on different phone numbers and left auto tx messages saying they trying to get ahold of me and blank voice mails for 2 weeks then...
Read more
Company wrote 0 private or public responses to the review from Oct 21.
1.0
#1386202
Reply to reviews
I placed an order this morning and made a call to cancel it. The agent told me that she has submitted a note and I will receive a confirmation email. I waited for 3 hours but received nothing. I made another call and another agent told me that I could not cancel it...
Read more
Company wrote 0 public responses to the review from Dec 01.
3.3
#1412330
Reply to reviews
Ulta - Cashier took Reward points
I took the girls to the local Ulta for a lil treat yesterday, and then went back again today. Yesterday I was asked if I had a rewards number and after I said "no" she simply finished checking us out and we left. Today I was asked if I had a rewards number and this...
Read more
Company wrote 0 private or public responses to the review from Jun 28.
1.0
#1291281
Reply to reviews
Denied me service because of my looks! I know i am not pretty -- TFB!! I (was to be) a paying customer!! Discrimination ! I was looking forward to being treated like a normal woman, sort of expected a bit of hesitance but not the brutal treatment i got! Every day i get...
Read more
Company wrote 0 private or public responses to the review from Sep 20.
#1360677
Reply to reviews
Ulta - Horrible horrible sales people
Hmmm, this store in Broken Arrow, OK called the cops after they suspected I had stolen. I came in with a bag to return 2 items. After they refunded my purchases that I had bought in Rhode Island, I went about looking at fragrances. I looked elsewhere to pass the time...
Read more
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 27.
Anonymous
MilkyAldabraGiantTortoise

I contacted the district manager. She had me to tell her what happened. She investigated the next day. I received compensation that was agreeable. I will return to the store w...

#1290411
Reply to reviews
I just watch the salon manager at my local Ulta in Pocatello Idaho do a girls makeup for a dance. The girl asked for a National look. She had just had her lashes done the day before and made a point to tell the manager this. When she was done the girl looke beautiful!!...
Read more
Company wrote 0 public responses to the review from Sep 15.
#1356649
Reply to reviews
I went in today and inquired about getting their $30 minute facial which she stated to add the microdermabrasion would be additional which is what I wanted and agreed to. She went through the facial, did no facial mapping or did not discuss skin issues with me as they...
Read more
Company wrote 0 private or public responses to the review from Aug 18.
2.8
#1333004
Reply to reviews
On August 20, 2018, it was Ulta’s 10x points Platinum/Diamond “appreciation” event. Throughout the day, I was making purchases, never thinking there was a limit. Around 11 pm, I went to make, what would’ve been my 7th order in 24 hours. I went to checkout and it kept...
Read more
Company wrote 0 public responses to the review from Aug 30.
1.0
#1342274
Reply to reviews