I purchased a hair iron.It was returned shortly after.
I never received the credit on my card. They told me YOUR CREDIT WAS PUT ON ANOTHER PERSON'S CARD. To date, I have never received my credit. Every time I write, I receive a note saying "We are investigating it".
Unless I get a lawyer, I will most likely never get my refund. NEVER EXCHANGE ANYTHING WITH THIS STORE ON A DEBIT CARD. They give you a receipt, but you will never get your money back. I have been back to the Sarasota store and I spoke with three representatives.
I get the same email response over and over: "We will contact you" OR "We need more information". I have sent scans of both the original receipt and the credit receipt from the return.
Small claims court is probably my last resort.
More Review Details
What I liked
What I disliked
- Fraud and theft from store
- Reason of review:
- Return, Exchange or Cancellation Policy
- Preferred solution:
- Full refund
- Monetary loss:
- Review category
- Cosmetics and Toiletries
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