Product: Ulta Cashier Clear all filters (22 of 22 reviews match)
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Costumer service is non existence.The last time I went in the store the sales people walked by me several times without asking if they could help. Each time I start to walk toward one to get help they would immediately turn and walk the other direction. Went to counter...
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Ulta Cashier
#978572
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BOTH STORES RUDE CASHIERS ONE TO ME AND ON TO MY MOTHER JUST TRYING TO GET ASSISTANCE ON BUYING PRODUCTS IN YOUR STORES CUSTOMER SERVICE SUCKS IN BOTH OF THERES STORES ....... COTSWOLD WOULD NOT ASSIST ON TRYING TO SEE IF ANOTHER STORE HAD A PRODUCT I WAS TRYING TO BUY...
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Ulta Cashier
I didn't like
  • Rude customer service
#970086
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I went into Ulta last night. I have coupons, literally the cashier told me I had to come back tomorrow to use the rest of my coupons (because i could only use 2 standing in line at check out). I told her "cool, i'll stand in the back of the line, and ring up the rest...
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Anonymous
Anonymous

Maybe if you could learn to read. Their coupons say one per person. You're lucky she let you use two of them. Don't get pissy cuz the poor girl was following rules.

2.6
Ulta Genesee County, Michigan
Product
Ulta Cashier
I liked
  • Products
I didn't like
  • What happened to me with no help from management
#846629
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I felt a weird vibe when I visited the Longmont location on 4/12/16, so I figured I would check out to see if others have had similar experiences. First off, the store looks messy and dirty. I had never visited an Ulta before, since I usually frequent my local Sephora...
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1.7
Product
Ulta Cashier
I liked
  • Store is air-conditioned
#829151
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I am beyond livid at this store's customer service. I went to Ulta yesterday and had a facial and purchased two products. I took my paper from the skin bar and my two items to the registers to pay. The cashier rang me up, I swiped my debit card and was on my way. I...
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Anonymous
Anonymous

You should have ignored them. Legally once you leave that is their error. Press charges! For them to call and threaten you it's absolutely harassment.

Anonymous
Anonymous

I never heard of a store calling a customer. How did they have your phone number?

2.9
Product
Ulta Cashier
#796946
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I had bought makeup from superstition location in mesa az the receipt stated buy 2 get 2 free so I did just that but the cashier trishia did not know how to do order she called her manager over for help and she said she would not honor that as it's a corporate mistake...
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Ulta Cashier
#787649
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I just purchased a 32.00 Living Proof 4 piece hair product set.The free l2.oo gift was behind the counter.When the cashier forgot it I asked and the cashier next to her grabbed all of them and said wait.She said is that all there is and took one and put it in a...
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Product
Ulta Cashier
#744784
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Ulta - Cashier Review
Ulta - Cashier Review
At the Northville 6mile & Haggerty Michigan Location. I went in with 2 items I had bought 9 days prior, with 4 receipts. I wasn't sure what receipt the 2 items were on that I wanted to return. I stood in line my turn, the cashier said, I "can help you", she was...
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Anonymous
Brandy

So everyone on here has a lawyer on speed dial??? Sounds fishy to me.

Anonymous
Anonymous

This store has the worst customer service. I will not be visiting Ulta anytime soon. They claim returns "No Problem" not so. Competition is much friendlier.

2.3
Product
Ulta Cashier
#737966
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I am a faithful customer of ulta.I was in the store last week to make my purchase of eyeliner and brow pencil. I went back the next day to look at lip liner and lip gloss. I walked in the store walked into the isle and was fastly approached by a male employee he...
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1.5
Product
Ulta Cashier
#692928
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I went to Ulta today in Fayetteville NC to return a gift purchased for me. I didn't have the gift receipt but I had the original receipt my friend had gotten at the time of the purchase. The cashier argued with me over giving me a refund. She said "I can only give you...
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Anonymous
Anonymous

It's a common practice with gift receipts that you receive a store credit or exchange. You never will get cash back because YOU didn't purchase it.

Anonymous
Anonymous

Ulta did nothing wrong. This is a very common policy at many, many stores. Take the d@mn credit or keep the item. Your choice. This is a good example of why I am so glad I...

1.3
Ulta Fort Bragg, North Carolina
Product
Ulta Cashier
#675343
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