Product: Ulta Customer Care Clear all filters (0 of 78 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
She was super rude and in worst attitude. She even put me on hold suddenly before I finished my question! She did not listen to me or tried to help me and the way she talked is just terrible. I normally never write a review but I got too angry with it. I do not think I will ever place another order on Ulta...
Read more
3.3
Product
Ulta Customer Care
#1412330
Reply to reviews
They are a bad company I had trouble paying my bill due to another bill that came in so they called my cell 3 times a day for 2 weeks on different phone numbers and left auto tx messages saying they trying to get ahold of me and blank voice mails for 2 weeks then...
Read more
Anonymous
Constance Roy

Im sorry u had to go threw that :(

1.0
Product
Ulta Customer Care
#1386202
Reply to reviews
I am neat, clean, dont smell, act nicely, what the *** do people want? Ulta works only if customer is pretty, or at least passing fair. If you are less than that, dont bother with them. They only seem to cater to the model types, and even if you are looking for makeup...
Read more
Product
Ulta Customer Care
#1360677
Reply to reviews
I wanted a short hair cut he said I was too unattractive for short hair!! Left crying - cut it myself - real *** Everyone I've told this too cant understand what is so ugly that i cant have the cut i have dreamed of all my life. He actually refused to cut it! I cut 5...
Read more
Product
Ulta Customer Care
#1339652
Reply to reviews
Show

Ulta - Disappointed

During my birthday month i received a free mascara and liked it. I returned to another location to purchase one. Many associates around but no one engaged with me. I was actually waiting for some one to say hi at least, since i was recruiting for my store. I finally approached some one. Then i tried to engage with her and she totally was disconnected. Not the first time this has happened. Guess the Company doesn't believe in customer service.
Product
Ulta Customer Care
#1329817
Reply to reviews
Show

Ulta - Asked for a sample and the insult

I want everyone to know how Ulta in Everett WA. treats women. I stopped in the other day talking to a worker about perfume, I asked for a sample to bring home to show my daughter I was told,they don't give samples. What a insult and a joke.I ll stick with Sephora. Shocked Jennifer
2.1
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Product
Ulta Customer Care
#1299403
Reply to reviews
It's all pretty much advertising scams. I have had this same experience time and time again and no one ever takes steps to remedy the problem. I always get the excuse of "the truck isn't bringing things in" or "the truck is delayed" etc. Ulta really needs to step up...
Read more
Anonymous
Anonymous

I had the same experience. It is such a scam!!!! They use the “while supplies last” caveat to cover themselves but they never have a supply. There should be a reasonable effor...

3.0
Product
Ulta Customer Care
I liked
  • Points
I didn't like
  • False advertisement
#1268434
Reply to reviews
Very curious how the young mothers can enjoy their shopping experience in Ulta when you aren’t allowed the benefit of convenience. I’m assuming strollers are prohibited too since some are bigger than the cart I was using. If you have a walker or in a wheelchair are...
Read more
Product
Ulta Customer Care
#1240284
Reply to reviews
The Davenport, Iowa store is very {{Redacted}}. In fact, I’ve only ever seen white women working, not one Mexican, black, Asian or w/e. They act like they’re scared to talk to people of color. They talk with a condescending undertone and look you up and down before...
Read more
Anonymous
Marie

The Alpharetta GA store seems to be a bit racist in their overall behavior. I get it; some people are racist. However when you notice this behavior in several of the employees...

Anonymous
Dominique

Well this is her experience,and not yours.

1.0
Product
Ulta Customer Care
#1236418
Reply to reviews
Show

Ulta - Dress code

My husband and I were shopping at the Greenville, NC Ulta a couple of days ago and was so humilated and embrassed when we came upon an plus size associate on the floor wearing a white tank with all of her breast exposed. I thought it was very unprofessional and she should care how she is dressed for others if not yourself.
3.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Ulta Customer Care
#1236346
Reply to reviews