Ulta - Customer Care Review from Clinton, Iowa
I arrived to my appointment 15 minutes early. I had to wait a few minutes before someone checked me in, no big deal.
They told me I could sit and wait or I could shop around and they'd find me when they were ready to cut my hair.
Well...an hour later and not one person has checked on me, let me know they were running late, anything. Despite me going up to the counter and being ignored. Absolutely ridiculous customer service.
I just wasted over an hour of my weekend by employees that could care less about customers. You just lost a loyal customer.
Reason of review: Poor customer service.
Location: Clinton, Iowa
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