El Monte, California
6 comments
Not resolved

Went for a Dermalogica facial for sensitive skin at Ulta on Arroyo Crossing Parkway in Las Vegas. I have used Dermalogica sensitive skin products in the past.I went there because they use Dermalogica, Unfortunately SHEILA Decided to use a BLEACHING PRODUCT on my face instead, Sheila took a Brush and a Bleaching product and applied it to my eye area, mouth and other parts of my face . Never did SHEILA consult with me.I Told Sheila when I got there and on the phone that I had Sensitive skin.I made it very clear to her that, I had sensitive skin and could only use Dermalogica for sensitive Skin.Sheila Admitted to putting a Bleaching product on my skin. This very Evil MALICIOUS Act has caused Injury to my face that will never go away.If you look at these pictures, you can see where this EVILDOERS, MALICIOUS PERSON Put A Bleaching product to cause serious Discoloration. I never even received a apologie from Ulta or SHEILA. When I told the manager, that I have had facials in the past with Dermalogica products and this has never happened. The Management said to me, where have you ever had facials at?That was a very racial and offensive Statement. I trying to move past this, it is so hard.It really hurts.The Malicious act itself and the way I was treated after.

Review #857588 is a subjective opinion of a user.

PRODUCT OR SERVICE
Ulta Face Treatment
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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Anonymous
Middletown, Connecticut, United States #1213534
geezus, you should sue them.
Anonymous
Lake Elsinore, California, United States #1210593
SHEILA Did this to her face on PURPOSE.Because this is a Black Woman Ulta didn't Care,that's why Sheila did it.She knew that she could get away with it. THIS IS STRAIGHT UP Racist!!
Anonymous
Los Angeles, California, United States #1180161
SHEILA at Ulta on Arroyo Crossing Parkway, said she was a specialist.She is a specialist at Destroying your Skin for Life. When you say to someone, I hope I can trust you and they don't respond. Ladies get up and get the *** out.
Anonymous
Saint Peters, Missouri, United States #1175974
Sue them
Anonymous
#1175513
I believe this was a act of Racism. You can plainly see that a bleaching product was put on her face.
Anonymous
#1171217
This Ulta location, at ARROYO CROSSING PARKWAY, SHEILA is a very evil and malicious person. She can't be trusted, she does what ever she wants. No regard or respect for you as a customer. Ladies be careful.

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