Ulta - Hair Coloring Review from Colorado Springs, Colorado
Be careful Ladies,
I went into the ULTA for the hair dye Yesterday.I asked for the grey hair and I even showed her the pictures.
It took more than 3 hours and at the end, The woman named "Lerni" she made my hair shi**y pale bluish hair. I was so freaking out and couldn't even stand that color. I'm so detail kind of person and I always make sure to get what I exactly wanted. I did even showed her the pictures not even 1.When I booked yesterday, I asked for the pro even they said that would be more expensive and they charged me $128 .
I requested for the pro who knows what she's doing, not the shi**y, cheap service. So I was asking for the manager but they said the manager left for the day. Then I asked for the fix but they didn't and lied me that she has the next appointment when obviously nobody was there. That woman who did my hair gave me the attitude and went to back of the salon and talking s**t about me to her co-worker and never came out again.
The other woman, I think asst,manager or supervisor came and talk to me that she will fix my hair tomorrow. Honestly, I don't even want her to touch my hair again.
She doesn't know what she is doing so, she shouldn't be there as the hair stylist.Plus if she still not doing right or messed with my hair again, I'll do my credit card dispute and will report to BBB or everywhere I could report and spread the world.
This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). Ingyin is overall dissatisfied with Ulta and uploaded picture s. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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