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Worst salon experience ever!I went in for highlights and came out with darker hair.

How does that happen. The stylist kept apologizing but I was still forced to pay for the service I was not satisfied with.

I provided a photo of what I wanted and my hair looks nothing like it.I have attached the photo of what I wanted and a photo of my hair.

Review about: Salon Service.

Review #873714 is a subjective opinion of a user.

Customer service
Product or Service Quality
Turnaround Time
Advertised vs Delivered
Value for money
PRODUCT OR SERVICE Ulta Hair Highlighting
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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Did you speak to the manager? I would go to the Ulta site and complain to Corporate. They owe you a full refund.

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