Product: Ulta Makeup Clear all filters (32 of 32 reviews match)
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Recently this Tuesday I went to Ulta in Stonecrest in Charlotte North Carolina for a makeup application. I was attending a drag show in Charlotte and decided to pamper myself and have my makeup done by somebody who could probably do it better than me. I called them,...
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1.7
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Ulta Makeup
#920925
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ULTA Makeup FAIL
Went to Ulta Horsham Gate 100 Welsh Rd Suite 102, Horsham, PA 19044 Saturday August 27, 2016 for a makeup application for a party I was attending that evening. I got "Callie". WHAT A DISASTER! I gave a picture of myself with makeup I had done two weeks prior for my...
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Ulta Makeup
#908964
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I went into ULTA for the first time the other day. All I can say is...'wow'...what a snobby bunch. The cashier could barely bring herself to talk to me...and she didn't thank me for my business either. She literally just rang me in and said one thing me. What I owed. ...
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1.3
Product
Ulta Makeup
I didn't like
  • Bad customer services
#811755
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Ulta Makeup Review

#985070
1.0
Details
Order was "lost" only got box 2/2 with one tiny makeup item, such a waste. Reorder was "expedited" a wk prior to Xmas, came nearly a wk aft. Had to fight last min shoppers and empty shelves for my daughter's Christmas gifts. I wk at 930, ulta opens at 10, I have to pay to send it bk according to Robin @ Ulta cust svc. I'm shopping at sephora from now on.
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Ulta Makeup Review

#943264
2.0
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Every product i bought was f***ed up and now there telling me i have to drive all the way back down there (5 hours) to get it fixed
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Ulta Makeup Review

#786054
1.6
Details
I honestly should have stuck with sephora when ordering makeup online. I needed foundation and ulta's free shipping was for orders over $30 while sephora's was $50, but I would have been more than happy to go through sephora if I'd know my order would take an entire week and a half to ship.
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Ulta Makeup Review

#681811
5.0
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Came to ulta in nothglenn co . Dina helped us she was great to my 14 year old daughter to find her makeup. I just want to say thanks.
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Worst service! I went in, walked around for about 20 min, not one person asked me if I needed help. Left for about 10 min, walked back in, the ladies staight out ignored me. Last lady helped me only cause there was no one else to greet. After telling her what I wanted...
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1.0
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Ulta Makeup
#808552
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Ulta really needs to train their staff to act more professional & take pride in their appearance & knowledge! AND actually help customers who walk in the door instead of walking past them! I have. seen ladies sitting around doing their own makeup & they act as if you...
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Ulta Makeup
#766475
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I bought 3 make up brushes from Ulta about a month to two months ago which were very expensive. I had to get the Ulta brand brushes, because they don't carry the BareMineral brushes any more which upset me, so I had to settle for those. I kept using my old brushes, and...
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1.0
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Ulta Makeup
#753889
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On October 22, 2015 ( my birthday ) I went into the Ulta on The Avenue in Whitemarsh, Maryland. I purchased all of my favorite Urban Decay products, the B6 vitamin spray, the new Vice pallette, and a couple other odds and ends. While in there a woman noticed I was...
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2.5
Ulta Rossville, Maryland
Product
Ulta Makeup
#740833
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Every freaking time I go to place my order and pay, it always fires back with an unable to process message even though I know my account has enough money in it. It is BEYOND frustrating. I never have this issue with Sephora and even if I did, I could order over the...
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Ulta Truro, Nova Scotia
Product
Ulta Makeup
#739270
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I am a Platinum member (highest level you can be, achieved by spending the most money) I have been a member of Ulta rewards for 6 years. They disrespected me and stole over $200.00 from me. I ordered makeup from the website and never got it. The day it was suppose to...
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Anonymous
Anonymous

I just went through the same thing. The supervisor told me my purchase insurance level. I asked where that information could be found when I placed my order. She said it is...

Anonymous
Anonymous

I am an Ulta employee and you need to understand a few things: 1. As a policy of Ulta, if someone approaches us saying they have an issue with a product they bought or ordered...

3.0
Product
Ulta Makeup
I didn't like
  • Can not contact
  • Disrespected by staff
  • Bad customer services
#727664
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I'm sorry that this has happened to you, I don't want to give you another list of excuses but I believe you should hear this from someone who works and manages at this company. So hear it goes: We are given an allowed number of payroll hours for every schedule. What...
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Product
Ulta Makeup
#727003
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